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 TECHNICAL - FREQUENTLY ASKED QUESTIONS
Why doesn’t my password work?
There are a few reasons why you might be unable to access the site.
a. We tried to renew your membership but your credit card was declined.
b. Make sure that you are using the correct username and password. It’s case sensitive. That means that if your username is BoB. You must type BoB. Not BOB.
c. If you’re using AOL, you might want to clear your cache settings. If for some reason you made a mistake typing in your password, AOL will remember that mistake and not allow you to access the site. Clear your cache. Check the help section on your AOL broswer to find out how to do that.
 
I don't have a username and password, what do i do?

If you have signed up through CCbill and have received a Subscription Id, but not a Username / Password, go here:
http://www.shanesworld.com/ccbill.php

If you joined and did not get an email with your information please contact the Webmaster.

 
Why can’t I see the video clips?
In order to view our clips, you will need the latest version of quicktime. You can download it at quicktime.com.
 
I can’t see the live event, what should I do?
You will need Real Player to see our live event. Go to Realplayer.com.
 
When I masturbate, my cum comes out blue.
Well, there’s not much we can do about that. If you have any other questions, please don’t hesitate to contact us. We will do everything in our power to help you enjoy the site to it’s fullest. Email us at simplefilms@earthlink.net