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BILLING - FREQUENTLY ASKED QUESTIONS
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How much am I billed and how often?
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Shanesworld.com membership is $24.95 per month and automatically renews
at the end of your prepaid 30 day time period. You may cancel at any time but
you will be charged for the full month once you gain access.
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How long does my account last after I cancel?
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Your account lasts until the end of the month that you last paid for.
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How does the billing show up on my credit card?
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Your membership as well as any video purchases will appear as a charge
from Shane Enterprises on your credit card statement.
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I have questions about my bill, who do I contact?
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We'll be happy to answer any questions. Please email us at support@shanesworld.com. Additionally, our phone number will appear on your credit card bill, please don't hesitate to call us.
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What if I don't want to use a credit card?
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You may mail us a check or money order for $24.95 times the number of months
you would like to subscribe. We don't accept cash or wire transfers.
Send check or money order to:
Shane Enterprises
13659 Victory Blvd. #616
Van Nuys, CA 91401
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Can I fax my credit card number to join or purchase videos?
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Yes you can. Our fax number is 818 717 9005. Make sure you include
your phone number or email address so that we can confirm that we've
received your info. We need your billing address, a list of what you want,
and the name on your card.
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I've heard that porn sites rip you off, are you going to do that?
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We are proud of the fact that our customers trust us. We have earned their
trust. We've been in business for over four years and have an excellent record.
Test us. Email us a question and see how long it takes for you to get a response.
We strive for excellent customer service. It's important that when you deal with
us that you are satisfied. So, the answer is no, Shane Enterprises won't rip you
off. We can't speak for other companies but we can for ourselves.
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